🧵 FAQs – We've Got You Covered!

💼 Our Services

It’s super simple! You start by exploring our Style Library and creating your dream outfit. Once you're done, we pick up your unstitched suit, stitch it exactly how you designed it, and deliver the final outfit to your doorstep — all without you stepping out.

Yes, we do! Just book a time for “Darzi at Your Doorstep”, and one of our expert tailors will come over to take your measurements and note your design. We handle the rest while you sit back and relax.

Absolutely! That’s what our Style Library is for. Browse through a variety of styles, find inspiration, and pick the one that speaks to your inner designer.

Yes! We offer fabric pickup from your location — just let us know during the order process.

⏳ Timing & Delivery

From pickup to final delivery, it usually takes about 7 days.

There’s a small delivery fee added at checkout, based on your area.

No stress — just reschedule it through your dashboard or reach out to us, and we’ll help you sort it out.

💳 Pricing & Payments

We show base prices for each suit type (1-piece, 2-piece, 3-piece) on the services page. Add-ons like lace, buttons, etc., are clearly priced in the Lace Library. Once you're done designing, your final price appears before checkout.

We accept cash or online payments. Tailor visit appointments require advance payment to confirm the slot.

Once we pick up your fabric, refunds aren’t possible. But no worries — we offer 1 free alteration per outfit. After that, each alteration is just Rs. 200.

📐 Sizing & Custom Orders

You can adjust measurements while designing your outfit in our Style Library. Want to be extra sure? Book Darzi at Your Doorstep and let our tailor take your measurements for the perfect fit.

Yes! Just hand it over when we pick up your fabric — we’ll match it exactly.

🌐 Website Features

You’ll find a Track Order page on our website where you can follow every step of the process.

The Style Library lets you explore outfit designs and build your look. The Lace Library is where you pick details like buttons, borders, and embellishments — so you’re in full control of your look.

📞 Customer Support

We’re just a message away! Use our Contact Us page or chat with us on WhatsApp. We’re happy to help.

We’re available from 9:00 AM to 9:00 PM, Monday to Friday.

Right now, we focus on women’s wear, but we plan to expand soon.

Yes! All our tailors are trained, verified professionals who take pride in their work.